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Please note that for a period of 2 weeks, between Thursday, April 21, 2022 at 4 p.m. and Thursday, May 5 at 4 p.m, emergency paramedic services will be provided by the Eastern First Responders Team and by Ambulances Leblanc, according to the priorities established by the Eastern Quebec Call Center. Please note that a nursing resource remains available for home care and routine services during this period.

If you have any questions about your state of health, please contact 811.

In case of emergency, please call 911.

COVID-19 local update

30 Mar 2022 Par Il n'y a pas d'étiquette.

COVID-19 Status Update – March 29, 2022

Until the epidemiological situation stabilizes, here is information that we will publish on a regular basis for the Islands community. We hope that this information will allow everyone to make the necessary decisions to protect themselves, the most vulnerable and the health care workers:

As of March 29, in the Islands:

  • Number of COVID absences at the CISSS: 51 (increasing) 
  • Number of residential care facilities with outbreaks: 5 (stable)
  • Number of COVID-related hospitalizations: 4 (up) 

CISSS does not report any service disruptions, but reorganization and prioritization of work is ongoing.

Click here for more information on the measures and instructions to be followed in the health establishments in the territory. 

IMPORTANT I: If you experience symptoms similar to COVID-19 and still test negative on a rapid test, isolate yourself until your symptoms have resolved and protect vulnerable people around you.

In summary, it is important to remain cautious, especially for those at higher risk of developing complications, due to age or immunosuppression. Everyone must act responsibly, according to their situation.

Thank you for your cooperation! 

Îles-de-la-Madeleine, March 29, 2022 – The CISSS des Îles will offer a second booster dose of the COVID-19 vaccine to people aged 80 and over and to immunocompromised people. The first clinics will be held on April 5th and 6th at the Centre récréatif de L’Étang-du-Nord. Additional clinics will be added to the calendar shortly, including in the East and in Bassin. The dates will be announced shortly.

Eligible individuals who have had their last dose of the COVID-19 vaccine for at least 3 months can make an appointment by calling 418 986-2121, ext. 8484 between 8 a.m. and 4 p.m., Monday to Friday or by visiting www.clicsanté.ca.

Eligible individuals who have contracted COVID-19 must wait three months before making an appointment to receive their second booster dose.

Residents of long-term care facilities and seniors’ residences do not need to make an appointment as teams of vaccinators will visit each facility to provide this second booster dose to those who wish to receive it.

Îles-de-la-Madeleine, January 7, 2022 – Following the latest ministerial directives, the CISSS des Îles is announcing that PCR screening tests will no longer be offered to the general population, starting today. These tests will now be reserved for certain priority clienteles, namely:

  • Symptomatic people belonging to the following groups: hospitalized patients, emergency and hemodialysis patients, health workers, residents of RPA, RI and CHSLD, essential care providers, family caregivers, outpatients for whom treatment against COVID-19 is being considered and people who are homeless or in precarious residential conditions;
  • People from First Nations, Inuit and Métis communities and people going to these communities to work there;
  • Patients during an admission or transfer to or from a hospital or collective accommodation;
  • High-risk contacts and asymptomatic or symptomatic individuals in the context of confirmed or suspected outbreaks in high-risk settings;
  • Asymptomatic people in hospitals, in long-term care establishments and collective accommodation places and establishments, in accordance with provincial guidelines or directives.

Appointments that have already been given to people who are not among the priority groups identified above, will be honored. Until local pharmacies are restocked with rapid tests, symptomatic people can receive a one-time rapid test kit to do at home. To obtain the rapid test, they must still make an appointment at the screening center by calling 418 986-2125. It goes without saying that those planning a trip outside of Canada will have to turn to private testing clinics to obtain the required evidence to cross the borders.

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COVID-19 screening

04 Jan 2022 Par Il n'y a pas d'étiquette.

Following the latest ministerial directives, the CISSS des Îles is announcing that PCR screening tests will no longer be offered to the general population, starting today. These tests will now be reserved for certain priority clienteles, namely:

Health and social services workers

Health and social services workers and subcontractors providing care and services to clients or residents of the following facilities may be tested at a screening clinic:

  • Health and social services establishments
  • Intermediate and family-type resources (IRs-FTRs) and continuous assistance residences (CARs)
  • Private seniors’ homes
  • Residential centres, or residential and long-term care centres 
  • Home-based social economy enterprises
  • Service employment paycheque arrangement
  • Respite home
  • Birthing centres
  • Palliative care hospices
  • Residential settings (including religious communities)
  • Community accommodation resources
  • Detention centres
  • Pharmacies
  • Ambulance service organizations
  • Any other facility or organization defined under provincial guidelines

Other priority people

You also can be tested at a screening clinic if you are:

  • A client who receives or will receives healthcare and social services in a healthcare or residential facility listed above
  • A personn who is homeless or in residential distress
  • A personn from First Nations, Inuit or Métis communities
  • A personn living in or commuting to remote areas to work
  • A personn who is granted a temporary exception to travel for essential medical services or treatment by Transport Canada
  • A police officer or a first responder firefighter, if symptomatic
  • An ambulance technician, if symptomatic
  • A member of the National Assembly security staff, if symptomatic
  • A school staff member, if symptomatic
  • A daycare staff member, if symptomatic
  • A symptomatic person for whom monoclonal antibody treatment is considered
  • An informal caregiver
  • A symptomatic person aged 70 or over

Dr Maxime Piché is no longer practicing at the GMF des Îles since August 8. To get a family doctor again, you must consult the following link and register with the Guichet d’Accès à un Médecin de Famille (GAMF) at

A new family doctor is assigned to a person according to the following criteria: the date of registration; the severity and urgency of a person’s health condition and the availability of a new medical resource. This is a standardized process for the province. Laboratory requests initiated by Dr Piché, which will be taken over by Dr Joanie Hubert until a new family doctor can be assigned to patients. They will be contacted if lab results require a timely intervention.

To discuss any other test results, renew your medication or to complete a medical form, patients without a family doctor are invited to visit the CISSS des Îles’ emergency room.

Basic hygienic practices

26 Mar 2015 Par Il n'y a pas d'étiquette.

Basic hygienic practices: hand washing

Hands are the primary mode of transmission of organisms in health care establishments. Hand hygiene targets staff members and patients as well as volunteers and visitors.

Frequent hand washing is one of the most important basic practices used to prevent the spread of viruses, regardless of the infectious condition of patients. Antiseptic hand products at your disposal are well known for their efficiency and ease of use and promote the endorsement of hand hygiene recommendations.



Hand washing is an easy and efficient way of reducing the transmission of germs and viruses. This practice is therefore very important as a means of limiting the spread of gastroenteritis.  If you exhibit any signs or symptoms of gastroenteritis (vomiting, diarrhea or other), avoid any contact with other people for at least 48 hours after the symptoms have stopped.