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Îles-de-la-Madeleine, January 7, 2022 – Following the latest ministerial directives, the CISSS des Îles is announcing that PCR screening tests will no longer be offered to the general population, starting today. These tests will now be reserved for certain priority clienteles, namely:

  • Symptomatic people belonging to the following groups: hospitalized patients, emergency and hemodialysis patients, health workers, residents of RPA, RI and CHSLD, essential care providers, family caregivers, outpatients for whom treatment against COVID-19 is being considered and people who are homeless or in precarious residential conditions;
  • People from First Nations, Inuit and Métis communities and people going to these communities to work there;
  • Patients during an admission or transfer to or from a hospital or collective accommodation;
  • High-risk contacts and asymptomatic or symptomatic individuals in the context of confirmed or suspected outbreaks in high-risk settings;
  • Asymptomatic people in hospitals, in long-term care establishments and collective accommodation places and establishments, in accordance with provincial guidelines or directives.

Appointments that have already been given to people who are not among the priority groups identified above, will be honored. Until local pharmacies are restocked with rapid tests, symptomatic people can receive a one-time rapid test kit to do at home. To obtain the rapid test, they must still make an appointment at the screening center by calling 418 986-2125. It goes without saying that those planning a trip outside of Canada will have to turn to private testing clinics to obtain the required evidence to cross the borders.

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COVID-19 screening

04 Jan 2022 Par Il n'y a pas d'étiquette.




Following the latest ministerial directives, the CISSS des Îles is announcing that PCR screening tests will no longer be offered to the general population, starting today. These tests will now be reserved for certain priority clienteles, namely:

  • Symptomatic people belonging to the following groups: hospitalized patients, emergency and hemodialysis patients, health workers, residents of RPA, RI and CHSLD, essential care providers, family caregivers, outpatients for whom treatment against COVID-19 is being considered and people who are homeless or in precarious residential conditions;
  • People from First Nations, Inuit and Métis communities and people going to these communities to work there;
  • Patients during an admission or transfer to or from a hospital or collective accommodation;
  • High-risk contacts and asymptomatic or symptomatic individuals in the context of confirmed or suspected outbreaks in high-risk settings;
  • Asymptomatic people in hospitals, in long-term care establishments and collective accommodation places and establishments, in accordance with provincial guidelines or directives.

As of January 15 2022, the following people will be added to the list of prioritized clienteles :

  • educational childcare staff;
  • school staff.

Appointments that have already been given to people who are not among the priority groups identified above, will be honored. Until local pharmacies are restocked with rapid tests, symptomatic people can receive a one-time rapid test kit to do at home. To obtain the rapid test, they must still make an appointment at the screening center by calling 418 986-2125. It goes without saying that those planning a trip outside of Canada will have to turn to private testing clinics to obtain the required evidence to cross the borders.

Îles-de-la-Madeleine, December 30, 2021 – The CISSS des Îles would like to inform the population that from now on, as a preventive measure, visits to the hospital are prohibited, except for caregivers.

It is important to know that it is still possible for a family caregiver to come and support their loved ones in a care setting, at the rate of one family caregiver at a time per user, for a maximum of two family caregivers per 24 hours.

The CISSS des Îles team is asking for the public’s help in protecting our users and we are asking all those who have to come to the hospital for a medical appointment or follow-up or for an emergency to leave the establishment immediately after their appointment and to minimize their movements in the hospital.

New instructions for contact cases

We would like to take this opportunity to remind people who are currently in the Islands and who have been in contact with a person who has tested positive for COVID-19 to isolate themselves for a period of 10 days and to contact our screening center in case of development of symptoms.

To make an appointment, call 418 986-2125 and leave us a single message with your contact information, we will call you back as soon as possible. To ensure the safety of our clients, it is not possible to come to the screening center without an appointment.

New number for information regarding COVID-19

For questions regarding COVID-19 but not concerning a medical emergency, please call our information triage center at 418 986-2121 ext. 4293. Leave us a single message with your contact information and the purpose of your call and we will return your call as soon as possible between 8:00 a.m. and 4:00 p.m.

Vaccination in Grande-Entrée and Bassin

Finally, we would also like to inform people living on Ile-du-Havre-Aubert or in the East that they can make an appointment for our vaccination clinics against COVID-19 which will be held on January 4 at the Capitole de l’Est in Grande-Entrée or at the Centre multifonctionnel in Bassin by going to www.clicsante.ca or by calling 418 986-2121 ext. 8484 (our call center will be open on December 31 and January 3 between 8:00 a.m. and 4:00 p.m).

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Vaccination clinic on Thursday September 30

17 Sep 2021 Par Il n'y a pas d'étiquette.

The CISSS des îles would like to inform you that it will be holding a vaccination clinic against COVID-19 on Thursday, September 30 at the Cap-aux-Meules CLSC. This clinic is for people 12 years and older who would like to receive a 1st or 2nd dose of the vaccine as well as those who are eligible to receive a third dose* of the COVID-19 vaccine for medical reasons. To make an appointment, please call our call center at 418 986-2121 extension 8484 between 8 a.m. and 4 p.m., 7 days a week.

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*Recommendations for a 3rd dose of the COVID-19 vaccine

An additional dose of the messenger RNA vaccine (Moderna or Pfizer) against COVID-19 is recommended:

  • people on dialysis or transplant;
  • people with a weakened immune system, such as:
    • who are undergoing chemotherapy or radiotherapy treatment,
    • who are taking medicines that affect their immune system
    • who are living with HIV.

Studies show that people with weakened immune systems or on dialysis are at higher risk for complications from COVID-19. They may also be less well protected after two doses. The administration of an additional dose, ideally of a messenger RNA vaccine, gives them better protection against COVID-19 in the context of the high circulation of the Delta variant.

It is important to maintain sanitary measures for these people, as they may be less well protected than the rest of the population.

Dr Maxime Piché is no longer practicing at the GMF des Îles since August 8. To get a family doctor again, you must consult the following link and register with the Guichet d’Accès à un Médecin de Famille (GAMF) at www.gamf.gouv.qc.ca.

A new family doctor is assigned to a person according to the following criteria: the date of registration; the severity and urgency of a person’s health condition and the availability of a new medical resource. This is a standardized process for the province. Laboratory requests initiated by Dr Piché, which will be taken over by Dr Joanie Hubert until a new family doctor can be assigned to patients. They will be contacted if lab results require a timely intervention.

To discuss any other test results, renew your medication or to complete a medical form, patients without a family doctor are invited to visit the CISSS des Îles’ emergency room.

Appointments : get ready!

26 Mar 2015 Par Il n'y a pas d'étiquette.

Appointments

CISSS des Îles is now equipped with a telephone appointment system and automated reminder system. Users are automatically called back a few days before their scheduled appointment dates, thus helping us ensure a maximum attendance at the scheduled medical appointments.  When reminder notices are issued through the automated system, users who cannot attend their appointment have the opportunity to signal this by using their phone keypad.

Appointments with specialists

Upon leaving your physician’s office and when your physician has requested a consultation or follow-up visit, you must stop at the reception station to have your documents or requests registered. The administration officer on site will help forward the request to the appropriate sector.  Next, another administration officer will contact you to set up an appointment while taking into account the priority ranking of your consultation.

 

When you are unable to attend your appointment, please take the time to inform us so your appointment may be assigned to another person. It is a simple question of being respectful of others! 

 

Useful numbers:

  • Appointment office: 418-986-6225
  • Specialists’ secretarial services: 418-986-6110

 

HOW TO GET READY FOR YOUR APPOINTMENT WITH THE DOCTOR OR THE NURSE!

  1. Have ready a list of questions, starting with those that are most important to you;
  2. Bring all your medications including creams, ointments, inhalers, eye drops and any natural or organic health products you may use;
  3. Have with you your blood glucose log book, if you have diabètes;
  4. Have with you your hospital card and health insurance card;
  5. Have with you the blood pressure readings obtained at home, at the pharmacy or elsewhere;
  6. Have with you a summary of your medical history from your previous clinic if you are seeing the doctor for the first time;
  7. You will also require a letter from your doctor explaining the reason for seeing the specialist. Make sure the specialist sends a written, post-consultation letter to your doctor.

 

Confidentiality

When attending your appointment with your doctor, you must register with the receptionist upon your arrival and then make your way to the assigned area. A nurse or doctor will then call you.

For confidentiality purposes, please refrain from walking or waiting in office corridors.

Basic hygienic practices

26 Mar 2015 Par Il n'y a pas d'étiquette.

Basic hygienic practices: hand washing

Hands are the primary mode of transmission of organisms in health care establishments. Hand hygiene targets staff members and patients as well as volunteers and visitors.

Frequent hand washing is one of the most important basic practices used to prevent the spread of viruses, regardless of the infectious condition of patients. Antiseptic hand products at your disposal are well known for their efficiency and ease of use and promote the endorsement of hand hygiene recommendations.

 

Gastroenteritis

Hand washing is an easy and efficient way of reducing the transmission of germs and viruses. This practice is therefore very important as a means of limiting the spread of gastroenteritis.  If you exhibit any signs or symptoms of gastroenteritis (vomiting, diarrhea or other), avoid any contact with other people for at least 48 hours after the symptoms have stopped.

Code of ethics

10 Mar 2015 Par Il n'y a pas d'étiquette.

Following creation of Centre intégré de santé et de services sociaux (CISSS) des Îles, a code of ethics was adopted in July 2007 and revised in October 2013.

 


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