Access to a family doctor

Access to a family doctor
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The CISSS des Îles reminds users who currently do not have a family doctor that the fastest and most efficient way to obtain a family doctor is to register online on the list of the Registering with a Family Doctor.  You have two options:

In order to speed up the processing of requests, it will no longer be possible to use a paper forms to register. People who are having difficulty completing their online application can call 418 986-2121 ext. 8422 and our staff will get back to you as soon as possible. For efficiency reasons, the following information should be left in the voicemail box if no one is available to take your call:

  • Your first and last name
  • Your date of birth
  • A number to contact you during the day (Monday to Friday)
  • The reason for your call

Eligibility criteria for registering with GAMF:

  • Valid health insurance card holder
  • Not already registered with a family doctor *
  • Having the same main address as the one listed in your RAMQ file

* Unless you have recently moved to the area and are registered with an outside physician. If this is the case, please contact us at 418-986-2121, ext. 8422.

If you do not meet one of these criteria, please contact the RAMQ at 1 800 561-9749.

Further details concerning these eligibility criteria and the registration procedures are available on the website

It is important to note that the CISSS staff cannot provide information concerning the position of individuals on the GAMF waiting list because the delay may vary according to a certain number of criteria which fluctuate frequently, in particular, according to the availability of doctors, the deterioration in the state of health of certain users or the number of registrations on the territory’s waiting list.

Coming soon – Creation of a Primary Care Access Point

The CISSS des Îles is currently working on the deployment of a Primary Care Access Point, a service dedicated to people without a family doctor and who are already registered on the waiting list to register with a family doctor. We expect to be able to offer this service by spring 2022. When the Primary Care Access Point will be up and running in the Magdalen Islands, the CISSS will announce it to the population. In the meantime, the CISSS des Îles is asking users who are not currently taken in charge by a family doctor and who require a medical consultation, to go to the emergency department at the CISSS des Îles.